Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Flughafen Nürnberg GmbH. The use of the Internet pages of the Flughafen Nürnberg GmbH is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Flughafen Nürnberg GmbH. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Flughafen Nürnberg GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the Flughafen Nürnberg GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

4. Collection of general data and information

The website of the Flughafen Nürnberg GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the Flughafen Nürnberg GmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Flughafen Nürnberg GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Subscription to our newsletters

On the website of the Flughafen Nürnberg GmbH, users are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.

The Flughafen Nürnberg GmbH informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

6. Newsletter-Tracking

The newsletter of the Flughafen Nürnberg GmbH contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the Flughafen Nürnberg GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Flughafen Nürnberg GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation.

7. Contact possibility via the website

The website of the Flughafen Nürnberg GmbH contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

8. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

9. Rights of the data subject

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
the existence of the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Flughafen Nürnberg GmbH, he or she may, at any time, contact any employee of the controller. An employee of Flughafen Nürnberg GmbH shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of the Flughafen Nürnberg GmbH will arrange the necessary measures in individual cases.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Flughafen Nürnberg GmbH, he or she may at any time contact any employee of the controller. The employee of the Flughafen Nürnberg GmbH will arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of the Flughafen Nürnberg GmbH.

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The Flughafen Nürnberg GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If the Flughafen Nürnberg GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Flughafen Nürnberg GmbH to the processing for direct marketing purposes, the Flughafen Nürnberg GmbH will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the Flughafen Nürnberg GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of the Flughafen Nürnberg GmbH. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the Flughafen Nürnberg GmbH shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the Flughafen Nürnberg GmbH.

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the Flughafen Nürnberg GmbH.

10. Data protection for applications and the application procedures

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

11. General Information on Cookies and Similar Technologies

The website of Flughafen Nürnberg GmbH uses cookies and similar technologies, e.g. local storage technologies, pixels or scripts. These may be technically necessary cookies required for the operation of the website, or cookies used for analytics, marketing, booking, payment or integration purposes.

Where cookies or similar technologies are not technically necessary, Flughafen Nürnberg GmbH uses them solely on the basis of your consent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR. Technically necessary cookies are used on the basis of Section 25 (2) No. 2 TDDDG and Article 6 (1)(f) GDPR or Article 6 (1)(b) GDPR insofar as they are required for the provision of the website or the implementation of pre-contractual or contractual measures.

You may withdraw or amend your consent at any time with effect for the future via the consent management tool of Flughafen Nürnberg GmbH.

a) AWS – Amazon Web Services

Flughafen Nürnberg GmbH uses services provided by Amazon Web Services EMEA SARL and Amazon Web Services, Inc. ("AWS") for the provision, storage and technical operation of its website and related applications. In connection with the use of AWS, the following data in particular may be processed: IP address, access data, log files, device and browser information, usage data and, where applicable, content transmitted via the website. Processing is carried out for the purpose of providing the website and the online services of Flughafen Nürnberg GmbH in a secure, stable and efficient manner. The legal basis is Article 6 (1)(f) GDPR. The legitimate interest of Flughafen Nürnberg GmbH lies in the secure and reliable provision of the website. Where AWS is used for contractual services, processing may additionally be based on Article 6 (1)(b) GDPR. AWS may also process data in third countries, particularly in the United States. Where data is transferred to third countries, such transfer is based on appropriate safeguards pursuant to Articles 44 et seq. GDPR, in particular the EU Standard Contractual Clauses, or on the basis of an adequacy decision, where applicable. Further information can be found in the AWS Privacy Notice: https://aws.amazon.com/privacy/

b) Cituro – Booking of Training Courses

Flughafen Nürnberg GmbH uses the booking service Cituro to enable online bookings for training courses, appointments or comparable services. The provider is Cituro GmbH. When using the booking form, the following data in particular may be processed: name, contact details, email address, telephone number, booking data, appointment and training data, communication content, IP address and technical information regarding the device and browser used. Processing is carried out for the execution of the online booking, appointment management, communication with you and the provision of the booked service. The legal basis is Article 6 (1)(b) GDPR insofar as the processing is necessary for entering into or performing a contract. Where cookies or similar technologies that are not technically necessary are used, this is done on the basis of your consent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR. Further information on data processing by Cituro can be found at: https://www.cituro.com/datenschutz

c) Cloudflare

Flughafen Nürnberg GmbH uses services provided by Cloudflare to improve the security and loading speed of its website. Cloudflare provides, among other things, a Content Delivery Network, security functions, protection against attacks and technical optimisations. The provider is Cloudflare Germany GmbH and/or Cloudflare, Inc. When the website is accessed, requests are routed through Cloudflare servers. In this context, IP addresses, system configuration information, URLs of pages accessed, timestamps, browser and device information as well as security events may in particular be processed. Processing is carried out for the purpose of securing the website, defending against attacks, optimising loading times and ensuring the reliable provision of the online services. The legal basis is Article 6 (1)(f) GDPR. The legitimate interest of Flughafen Nürnberg GmbH lies in the secure, fast and uninterrupted provision of the website. Where Cloudflare sets technically necessary cookies, this is done on the basis of Section 25 (2) No. 2 TDDDG. Cloudflare may also process data outside the European Union. Where data is transferred to third countries, this is carried out on the basis of appropriate safeguards pursuant to Articles 44 et seq. GDPR, in particular EU Standard Contractual Clauses, or on the basis of an adequacy decision. Further information can be found in the Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/

d) etracker – Website Tracking and Consent Management

Flughafen Nürnberg GmbH uses services provided by etracker GmbH on its website to analyse website usage and to manage consents via a consent management system. The data generated with etracker is processed and stored by etracker exclusively in Germany on behalf of the provider of this website and is therefore subject to the strict German and European data protection laws and standards. etracker has been independently audited, certified and awarded the ePrivacyseal data protection seal of approval.

etracker Web Analytics

Using etracker, Flughafen Nürnberg GmbH analyses how visitors use the website. In particular, usage data, pages accessed, length of stay, interactions, referrer URLs, technical device information, browser information and IP addresses may be processed. According to the provider, IP addresses are shortened or processed in pseudonymised form.

The analysis serves to optimise the website, improve the services offered and statistically evaluate website usage. Where etracker uses cookies or similar technologies for analytics purposes, this is done only on the basis of your consent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR. You may withdraw your consent at any time with effect for the future via the consent management tool.

etracker Consent Management

Flughafen Nürnberg GmbH also uses a consent management tool from etracker to obtain, document and manage your consents in a legally compliant manner. In particular, the following data may be processed: consent status, date and time of consent or refusal, device and browser information, anonymised or pseudonymised user identifier and, where applicable, the IP address.

The processing is necessary in order to document and manage data protection consents. The legal basis is Article 6 (1)(c) GDPR in conjunction with Article 7 (1) GDPR as well as Article 6 (1)(f) GDPR. Technically necessary cookies are set on the basis of Section 25 (2) No. 2 TDDDG.

Further information can be found in etracker’s Privacy Policy: https://www.etracker.com/en/data-privacy/

e) FriendlyCaptcha

Flughafen Nürnberg GmbH uses FriendlyCaptcha to protect the website against automated access, misuse and spam.

The provider is Friendly Captcha GmbH.

FriendlyCaptcha is a privacy-friendly captcha service. When protected areas of the website are accessed, FriendlyCaptcha may transmit a cryptographic challenge to your device. For verification of the solution, the IP address, browser and device information, timestamps, referrer URL, interaction data and technical verification data may in particular be processed.

Processing takes place to ensure the functionality of the website, prevent spam and misuse, and protect the systems of Flughafen Nürnberg GmbH.

The legal basis is Article 6 (1)(f) GDPR. The legitimate interest of Flughafen Nürnberg GmbH lies in protecting the website against abusive automated use. Where technically necessary storage operations take place on your device, these are based on Section 25 (2) No. 2 TDDDG.

Further information can be found in the FriendlyCaptcha Privacy Policy: https://friendlycaptcha.com/legal/privacy-end-users/

f) Livespotting GmbH – Webcams

Flughafen Nürnberg GmbH integrates webcam streams and live images of Livespotting GmbH on its website.

The provider is Livespotting GmbH.

When a page containing an embedded webcam stream is accessed, personal data may be transmitted to Livespotting. This includes in particular IP address, date and time of access, browser and device information, referrer URL and usage data relating to the retrieval of the stream.

The processing takes place in order to display live webcam images and video streams on the website.

Where integration is necessary for the display of the content you have requested, processing is based on Article 6 (1)(f) GDPR. The legitimate interest of Flughafen Nürnberg GmbH lies in the attractive presentation of the website and the provision of live information. Where cookies or similar technologies that are not technically necessary are used, this takes place only on the basis of your consent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR.

Further information can be found in the provider’s Privacy Policy: https://www.livespotting.com/datenschutz/

g) Matterport – Digital Airport Tour

Flughafen Nürnberg GmbH integrates digital 3D tours from Matterport on its website in order to provide virtual tours, for example of airport areas or other premises.

The provider is Matterport, Inc.

When a page containing Matterport content is accessed, data may be transmitted to Matterport. This includes in particular IP address, browser and device information, usage data, interactions with the 3D model, referrer URL, date and time of access and, where applicable, cookie or comparable identification data.

Processing takes place for the purpose of displaying interactive 3D content and improving the user experience on the website.

Integration takes place only after your consent where cookies or similar technologies are used or personal data is processed for purposes that are not strictly necessary. The legal basis is Section 25 (1) TDDDG and Article 6 (1)(a) GDPR.

Matterport may also process data in third countries, particularly in the United States. Where data is transferred to third countries, such transfer takes place on the basis of appropriate safeguards pursuant to Articles 44 et seq. GDPR or an applicable adequacy decision.

Further information can be found in Matterport’s Privacy Policy: https://matterport.com/privacy-policy

h) MoinAI – Chatbot

Flughafen Nürnberg GmbH uses the MoinAI chatbot service in order to provide automated communication and support on its website.

The provider is knowhere GmbH, Karolinenstraße 9, 20357 Hamburg.

From a technical perspective, the chat widget constitutes the source code that is executed on the user’s device and enables the chat function. Our chat widget uses two technical local storage keys for the following purposes: the element “knowhere_jwt_[Live ID of the chatbot]” serves to continue the user dialogue across multiple page visits, while the element “knowhere_widget_open” is necessary for the correct display of the chatbot. The storage period of these cookies on your device is 4 hours; without your consent, our service cannot be used.

When you use the chatbot, the following data in particular may be processed: messages and content entered, communication history, IP address, date and time of use, browser and device information, technical usage data and, where applicable, contact details if you provide them in the chat.

Furthermore, we process data for the optimisation of the algorithm that enables the Airport Nürnberg chatbot to independently assign enquiries to subject areas on the basis of the keywords contained therein. However, no chat histories are used for AI training. Instead, enquiries that have not been understood are analysed in order to identify knowledge gaps in the Airport Nürnberg chatbot. Following the analysis, proposals for future responses are created, which are first reviewed and then, where appropriate, approved by us.

If the Airport Nürnberg chatbot is unable to assist with an enquiry, you may provide an email address and describe your request. In this case, an email is generated and transmitted to Airport Nürnberg Customer Service for processing. Please refrain from entering sensitive data pursuant to Article 9 GDPR via our service. For the aforementioned purposes, log files and chat histories are stored. The storage period within our service is 30 days.

Processing takes place for the purpose of responding to your enquiries, providing the chat function and improving customer service.

The legal basis is Article 6(1)(b) GDPR insofar as your enquiry is aimed at the conclusion or performance of a contract. In all other cases, processing is based on Article 6(1)(f) GDPR. The legitimate interest of Flughafen Nürnberg GmbH lies in efficient and user-friendly communication. Where the chatbot sets cookies or similar technologies that are not necessary, this takes place only on the basis of your consent pursuant to Section 25(1) TDDDG and Article 6(1)(a) GDPR.

Please do not enter sensitive personal data in the chat unless this is necessary.

Further information can be found in the MoinAI Privacy Policy: https://www.moin.ai/datenschutz/

i) Regiondo – Bookings for Guided Tours

Flughafen Nürnberg GmbH uses Regiondo for the online booking of guided tours, events and comparable offers.

The provider is Regiondo GmbH and/or Regiondo as a service of the Jochen Schweizer mydays Group.

If you make a booking via Regiondo, the following data in particular may be processed: name, contact details, email address, telephone number, booking data, participant data, payment information, invoice data, IP address and technical device and browser information.

Processing takes place for the execution of the booking, the administration of your participation, communication with you and, where applicable, payment processing.

The legal basis is Article 6 (1)(b) GDPR. Legally required retention obligations are based on Article 6 (1)(c) GDPR. Where Regiondo uses cookies or similar technologies that are not technically necessary, this is done on the basis of your consent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR.

Further information can be found at: https://pro.regiondo.com/privacy-policy/

j) Rentalcars – Car Rental Booking

Flughafen Nürnberg GmbH integrates offers or booking options from Rentalcars on its website in order to enable the booking of rental cars.

The provider is Rentalcars.com, a service of Booking.com Transport Limited and/or the Booking Holdings Group.

If you make a booking via Rentalcars or access corresponding content, the following data in particular may be processed: IP address, browser and device information, travel data, rental car data, booking data, name, contact details, payment data, location or collection information as well as usage and interaction data.

Processing takes place for the provision and handling of rental car bookings and the display of corresponding offers.

Where you make a booking, the legal basis is Article 6 (1)(b) GDPR. Where cookies or similar technologies are used for analytics, marketing or tracking purposes, this takes place only on the basis of your consent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR.

Rentalcars may also process data outside the European Union. Appropriate safeguards pursuant to Articles 44 et seq. GDPR are used for such data transfers where required.

Further information can be found in the Rentalcars Privacy Policy: https://www.rentalcars.com/privacy-policy/

k) Scrivito – Website Editing / Content Management

Flughafen Nürnberg GmbH uses Scrivito as a content management system and for editing and managing its website.

The provider is the JustRelate Group and/or the relevant Scrivito provider.

Processing takes place for the purpose of creating, managing, delivering and technically providing the website.

The legal basis is Article 6 (1)(f) GDPR. The legitimate interest of Flughafen Nürnberg GmbH lies in the efficient administration, updating and provision of its website.

Further information can be found at: https://www.scrivito.com/privacy-policy

l) Specials.de – Flight and Travel Bookings

Flughafen Nürnberg GmbH integrates offers or booking options from Specials.de in order to provide flight, travel or other tourism-related booking services.

The provider is the respective operator of Specials.de.

If you access corresponding content or make a booking, the following data in particular may be processed: IP address, browser and device information, travel data, booking data, name, contact details, payment data, invoice data, usage data and interactions with the booking system.

Processing takes place for the display of travel offers, the execution of bookings, communication with you and, where applicable, payment processing.

Please note that, when making a booking via Specials.de, the privacy policies of the respective provider may additionally apply.

m) Stripe – Payment Processing

Flughafen Nürnberg GmbH uses Stripe for payment processing on its website.

The provider is Stripe Payments Europe Limited and/or Stripe, Inc.

If you make a payment via Stripe, the data required for payment processing is transmitted to Stripe. This may include in particular name, email address, billing address, payment amount, currency, payment method, transaction data, bank or credit card details, IP address, device information and further data required for payment verification and fraud prevention.

Processing takes place for payment handling, fraud prevention, fulfilment of legal obligations and performance of the contract.

Further information can be found in Stripe’s Privacy Policy: https://stripe.com/privacy

n) YouTube

Flughafen Nürnberg GmbH embeds videos from YouTube on its website.

The provider is Google Ireland Limited. The parent company is Google LLC, based in the United States.

When you access a page containing an embedded YouTube video, a connection to YouTube or Google servers may be established. In this context, IP address, browser and device information, referrer URL, date and time of access and information about the use of the video may in particular be processed. If you are signed in to your Google account, Google may associate the use of the website with your Google account.

Flughafen Nürnberg GmbH uses YouTube in enhanced privacy mode where possible. Nevertheless, it cannot be ruled out that YouTube and/or Google will process personal data or use cookies or comparable technologies as soon as the video is loaded or played.

YouTube is integrated only with your consent. The legal basis is Section 25 (1) TDDDG and Article 6 (1)(a) GDPR. You may withdraw your consent at any time with effect for the future via the consent management tool.

Google may also process data in third countries, particularly in the United States. Where data is transferred to third countries, such transfer takes place on the basis of appropriate safeguards pursuant to Articles 44 et seq. GDPR or an applicable adequacy decision.

Further information can be found in Google’s Privacy Policy: https://policies.google.com/privacy?hl=en

12. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

15. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

17. Parking reservation

Within the framework of an online parking reservation, various personal data (at least the data marked as mandatory fields) are recorded. These are necessary for the execution and processing of the booking.

Information that is not marked as a mandatory field is optional. In this case, the data will also be saved during the booking process. The data is collected on behalf of our subsidiary, Flughafen Nürnberg Service GmbH.

Your data will be stored for at least 24 months. If no further activity is carried out by you within this period (further booking, login etc.), your data will be deleted.

18. Video surveillance

Description and scope of the specific data processing

Flughafen Nürnberg GmbH collects, stores and processes personal data in the context of video surveillance only to the extent that this is necessary under statutory provisions, to fulfil the specified, clearly defined purposes, or to fulfil our legitimate interests.

Purposes of data processing and legal bases

Data processing is carried out on the basis of the following (legal) grounds:

To fulfil a legal obligation to which the controller is subject (in particular Section 8 of the Aviation Security Act (LuftSiG)).
To protect the vital interests of the data subject or another natural person.
To perform a task carried out in the public interest or in the exercise of official authority vested in the controller.
To safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail.
Legal basis: Article 6(1)(c) to (f) of the General Data Protection Regulation (GDPR).

The data is processed for the following purposes and the legitimate interests arising therefrom:

Aviation security (including the protection of life and limb, the protection of aircraft, etc.)
General security (including the protection of property, the right to manage premises, etc.)
Safety (including fire service operations management, ensuring the safety of staff in the vicinity of facilities, etc.)
Operational processes (including baggage carousel monitoring, passenger flow management and apron monitoring to ensure the airport infrastructure functions properly)

The legitimate interest in data processing lies within the following framework:

Protection of property and house rules
Proper operational procedures
Operational interests
Ensuring aviation security
Ensuring safety and order

Retention period

Data is stored on a case-by-case basis depending on the camera, purpose, situation, user and use in accordance with the roles and usage concept. The retention period is graded accordingly. The data is deleted once the purpose for which it was stored no longer applies. The deletion policy and retention periods are based on legal requirements and the purposes of storage.

Recipients

All groups of persons authorised to access data in accordance with the roles and usage policy, with differentiated, categorised access to images, video footage and/or video recordings (public authorities, bodies performing public tasks, subsidiaries and associated companies).

Transfer to third countries

No transfer of personal data to third countries is envisaged.

Options for erasure/withdrawal

In the case of processing based on our legitimate interests pursuant to Article 6(1)(f) of the GDPR, you have the right to erasure and withdrawal of your personal data. Furthermore, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the General Data Protection Regulation (GDPR).

Exercising data subject rights

Further information on your rights to access, rectification, erasure, restriction of processing, objection and data portability can be found under 13) Rights of the data subject.

Responsibility

Video surveillance in security-relevant areas is not the sole responsibility of Flughafen Nürnberg GmbH. For further information, please use the following link:

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Privacy ​Policy

Name and address of data protection officer

Tobias Seidel

Adjust privacy policy & cookie settings

Privacy Policy

Inhaltsverzeichnis:

1. Definitions

a) Personal data

b) Data subject

c) Processing

d) Restriction of processing

e) Profiling

f) Pseudonymisation

g) Controller or controller responsible for the processing

h) Processor

i) Recipient

j) Third party

k) Consent

2. Name and address of the controller

3. Name and address of the Data Protection Officer

4. Collection of general data and information

5. Subscription to our newsletters

6. Newsletter-Tracking

7. Contact possibility via the website

8. Routine erasure and blocking of personal data

9. Rights of the data subject

a) Right of confirmation

b) Right of access

c) Right to rectification

d) Right to erasure (Right to be forgotten)

e) Right of restriction of processing

f) Right to data portability

g) Right to object

h) Automated individual decision-making, including profiling

i) Right to withdraw data protection consent

10. Data protection for applications and the application procedures

11. General Information on Cookies and Similar Technologies

a) AWS – Amazon Web Services

b) Cituro – Booking of Training Courses

c) Cloudflare

d) etracker – Website Tracking and Consent Management

e) FriendlyCaptcha

f) Livespotting GmbH – Webcams

g) Matterport – Digital Airport Tour

h) MoinAI – Chatbot

i) Regiondo – Bookings for Guided Tours

j) Rentalcars – Car Rental Booking

k) Scrivito – Website Editing / Content Management

l) Specials.de – Flight and Travel Bookings

m) Stripe – Payment Processing

n) YouTube

12. Legal basis for the processing

13. The legitimate interests pursued by the controller or by a third party

14. Period for which the personal data will be stored

15. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

16. Existence of automated decision-making

17. Parking reservation

18. Video surveillance

Purposes of data processing and legal bases

Retention period

Recipients

Transfer to third countries

Options for erasure/withdrawal

Exercising data subject rights

Responsibility

Privacy Policy