Options for a baggage loss report

Please use only one of these options and note that a loss report must always be posted at your destination.

Baggage inspection by customs

If you are entering Germany from outside the European Economic Area, your luggage must be presented to customs before it can be forwarded to you. Please leave keys for your luggage and customs documents, if available, at the airport after you land.

Online loss report directly to the airline

The airlines listed here allow you to report missing baggage directly online. After reporting, you will immediately receive a reference number for your complaint.

Airlines without online loss report

The following airlines do not accept subsequent online loss reports. It is mandatory to have the loss report created at the Lost and Found counter in the baggage claim area before leaving the airport.

  • Aegean Airlines
  • Corendon Airlines
  • Corendon Airlines Europe
  • Freebird Airlines
  • FlyEgypt
  • Mavi Gök Airlines
  • Pegasus Airlines
  • Ryanair
  • Smartlynx
  • Southwind Airlines
  • SunExpress
  • Tailwind
  • Vueling
  • WizzAir

Loss report at the Lost and Found counter of the airport

In any case, you can report the loss of luggage after your arrival at the Lost and Found counter in the baggage claim. You will receive the reference number of your claim directly from us.

Lost and Found AirPart

Baggage claim after arrival

until 1 hour after the last arrival

Damage reports

Damage reports for damaged baggage can only be filed at the Lost and Found counter in the baggage claim area.

Lost property

Please also report lost and found items at the Lost and Found counter in the baggage claim area.

Loss report via our online form

If it is not possible for you to report the loss at the counter or directly to the airline, you can use our online form for your baggage loss report if your baggage from a flight to Nuremberg has not arrived. We will process your request as quickly as possible and subsequently send you the reference number of your loss report.


Optional: Temporary adress/hotel

Flight information


Baggage description


Data protection