Barrier Free Travel

Albrecht Dürer Airport Nuremberg has set itself up to enable barrier-free travel for travelers with limited mobility as well as blind or severely visually impaired passengers. In principle, assistance is provided free of charge from the meeting point to the aircraft and vice versa from the aircraft to the meeting point.

Our quality standards

The following persons are excluded from using our PRM service

VIP
Families
Pregnant women
Passengers with small children
Juvenile passengers and unaccompanied minors
Passengers who are not familiar with the place or language

Important information

In case of flight booking: Registration of the need for assistance with the tour operator or airline
Additionally: Registration directly with Nuremberg Airport
Registration at least 48 hours before planned departure time
Be at the airport 2 hours before planned departure time

Contact for questions

If you have any questions, you can always contact our main information desk.

Registration

Registration via the following form does not release the passenger from the obligation to register with the transporting air carrier or the tour operator/travel agency and should be completed 48 hours before the scheduled departure time.

First name*

Last name*

E-mail*

Phone number (optional)

Flight number*

Scheduled departure*

Date of flight*

Information counter in departure hall 2

PRM counter in departure hall 2

Blue call pillar in front of departure hall 2 (cab stand)

Designated meeting points in Departure Hall 1 and Departure Hall 2 after registration by handling agents at the check-in counter

Enter additional Information here

read privacy policy

I agree that Flughafen Nürnberg GmbH may store my details in order to process my inquiry. I have read the privacy policy and I accept it. However, registration with Albrecht Dürer Airport Nuremberg does not release me from the obligation to register with the air carrier. The registration should take place at least 48 hours before departure.*

Barrier free arrival and parking

Blue call pillar

In front of Departure Hall 2 you will find the blue call pillar, which you can use to contact the PRM Service staff if necessary.

Barrier-free parking at the airport

If you are in possession of one of the following EU-standard blue parking permits, you are allowed to use an extra-wide "handicapped parking space" on parking level "0" in parking garages P2 or P3

Exceptional walking disability (aG)
Vehicle driver accompanying blind person (BI)
Helpless (H)

Persons with mild walking disabilities (G) are not legally entitled to an extra-wide and discounted "handicapped parking space."

They receive a 50 percent discount on the regular parking fee

Only when paying at the service counter in the arrivals hall (please pull a ticket at the barrier when entering the parking garage)
Discount is not granted on online bookings

The entrance height to our parking garages is 2.10 meters. For larger vehicles or vehicles with overheight, please use parking lot P31. Please note the information board at the entrance.

Parking fees and contact for questions

Wheel chairs

When carrying medical equipment and electric wheelchairs, dangerous goods regulations must be observed. For this reason, you must register your own wheelchairs with the airline, stating their dimensions (height, width and weight).

As a rule, you can use your own wheelchair up to the aircraft door. In the case of heavy and/or motorized wheelchairs, it may be necessary to check them in with the bulky baggage so that the wheelchair can be loaded safely. In this case, Albrecht Dürer Airport Nuremberg will provide a wheelchair for transport. It generally facilitates handling and loading if your own wheelchair is already checked in at the bulky baggage and a wheelchair from the service provider is used for airport transport.

Your airline requires the following information about your wheelchair

Make / Model
Weight
Dimensions (length x width x height)
Type of battery (the battery must have successfully passed test 38.3 of the UN Manual of Tests and Criteria, verification with the manufacturer)
Power in watt-hours (max. 300 watt-hours for one installed battery, max. 160 watt-hours each for two installed batteries)

If, due to the design, it is intended that the battery can be removed from a battery-powered wheelchair, the battery must be removed. The removed battery must be secured and disconnected by you at check-in, and the terminals must be insulated. Special packaging criteria apply to wet battery wheelchairs for safety reasons. Please check with your airline in advance.

Medical baggage

Medical baggage (respirators, inhalers, walking aids, etc.) as defined in Regulation (EC) No. 1107/2006 is generally transported free of charge, i.e. without being charged against the free baggage allowance. Please note, however, that airlines require relevant information in advance for safety reasons and medical baggage must therefore be registered with the airline; a medical certificate of fitness for flight may be required.

Medication may also be carried free of charge with a doctor's prescription. Medical baggage may only contain medical supplies or medication and is limited to one piece of baggage per passenger (maximum weight 23 kg). Otherwise, the usual baggage rules come into force.

Companion dogs

Dogs are welcome in the terminals, but must be kept on a leash. If your dog is accompanying you on your trip, please check with your airline in advance for valid boarding policies. These may vary from airline to airline. However, airlines may not refuse to allow you to take your dog with you. You are obliged to carry your assistance dog free of charge.