Prior to departure

Assistance service


Albrecht Dürer Airport Nuremberg offers mobility impaired, severely visually impaired or blind passengers the service of care in accordance with the provisions of Regulation (EC) No 1107/2006.

First of all, please ask your doctor if air travel is possible from a medical point of view. It is necessary that you inform your travel company or airline of required assistance (e.g. a wheelchair during your stay at the airport) when you book your flight. In order to ensure that your required assistance is passed on to all service providers involved, you must register at least 48 hours before the scheduled departure time. 

Please indicate the type of impairment or the required level of care when you make your booking. The impairment is classified according to international stand-ards and the following IATA codes:

WCHC (wheelchair for cabin seat)

These passengers always need a wheelchair, even in the cabin these people cannot move without help

WCHS (wheelchair for steps)

These passengers usually do not need a wheelchair or only need it to bridge longer walking distances. They cannot climb stairs, but can walk short distances

WCHR (wheelchair for ramp)

These passengers usually do not need a wheelchair or only need it to bridge longer walking distances. They can climb short stairs and walk short distances

BLND (blind passenger)

Blind passengers

DEAF (deaf passenger)

Deaf or deaf-mute passengers

DEAF / BLND (deaf & blind passenger)

Deaf-blind passengers who can only move with the help of an accompany-ing person

DPNA (disabled passenger needing assistance)

Passengers with intellectual or developmental disabilities who can only move with the help of an accompanying person, depending on the degree of their impairment


The registration of the need for assistance at Albrecht Dürer Airport Nuremberg is possible here

This does not, however, release from the obligation to register with the airline / handling agent or travel agency.

Please note that a late registration may result in longer waiting times for you.

After registration and confirmation by the contractor (airline, handling agent, travel agency, airport information desk or Passenger Relations), the passenger is obligated to arrive at the airport at least two hours before the scheduled departure time. Punctual appearance at the airport is necessary to ensure on-time departure.

Information service

Wheelchairs


When taking medical equipment and electric wheelchairs with you, you must observe the regulations on hazardous goods. For this reason, the airline must be notified of any wheelchairs carried by the passenger, stating their dimensions (height, width and weight). In individual cases it may not be possible to load and transport medical baggage due to the size of the aircraft used or its cargo doors.

Important: If you are travelling with a battery-powered wheelchair, please inform yourself about the type of battery used and indicate this when booking your flight.

Built-in lithium-ion batteries shall not exceed 300 watt-hours (one built-in battery) or 160 watt-hours (each with two built-in batteries)

If the design of a battery-powered wheelchair allows the battery to be removed, the battery must be removed. The removed battery must be secured and disconnected by yourself at check-in, and the poles must be insulated. For safety reasons, special packaging criteria apply to wheelchairs with wet batteries. Please contact your airline for further information.

You can usually use your own wheelchair right up to the aircraft door. In the case of heavy and/or motorised wheelchairs, it may be necessary to check these in at the bulky baggage so that the wheelchair can be loaded safely. In this case, Albrecht Dürer Airport Nuremberg will provide a wheelchair for transport.

Required information about your wheelchair

  • Brand / Model
  • Weight
  • Dimensions (length x width x height)
  • Type of battery (the battery must have successfully passed test 38.3 of the UN Manual of Tests and Criteria, verification with the manufacturer)
  • Power in watt-hours (Wh)

Hand baggage


The care, carrying and stowage of hand baggage is only provided within the con-ditions of the respective airline. Your luggage must be transportable by one per-son of the service staff (PRM-Service).

Medical baggage


Medical baggage (respirators, inhalers, walking aids, etc.) within the meaning of Regulation (EC) No. 1107/2006 is generally transported free of charge, i.e. with-out counting towards the free baggage allowance. Please note, however, that for safety reasons airlines require relevant information in advance and medical baggage must therefore be declared to the airline. A medical certificate of fitness for air travel (MEDIF) may be required.

With a medical certificate, medicines can also be carried free of charge. Medical baggage may only contain medical equipment or medication and is limited to one piece of baggage per passenger (maximum weight 23 kg). Otherwise the normal baggage regulations come into effect.

Assistance dogs


Dogs are welcome in the terminals, but must be kept on a leash.

If your dog accompanies you on your journey, please check with your airline company beforehand for valid take-away regulations. These can vary from airline to airline. However, airlines must carry recognized assistance dogs in the cabin and are obliged to transport your companion dog free of charge.